Terms and Conditions
Welcome to Tattoo Care, domain https://www.tattoo-care.eu.
These Terms and Conditions outline the rules and regulations for the use of Tattoo Care website, located at https://www.tattoo-care.eu.
By accessing this website we assume you accept these Terms and Conditions. Do not continue to use https://www.tattoo-care.eu if you do not agree to take all of the Terms and Conditions stated on this page.
The website https://www.tattoo-care.eu is managed by: KONSTANTA PLUS, d.o.o. Zelena ulica 1, 9000 Murska Sobota (hereinafter "Company", or “Merchant”).
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s Terms and Conditions. “Ourselves”, “We”, “Our”, or “Tattoo Care” refers to Tattoo Care, https://www.tattoo-care.eu. “Party”, “Parties”, or “Us”, refers to both the Client and Company. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Slovenia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
The Company, as the owner of the website https://www.tattoo-care.eu, reserves the right to change this page and its Terms and Conditions at any time without prior notice in accordance with applicable legislation and business policy. Changes to the general terms and conditions enter into force on the day of publication on the website.
Company's Personal Card
Company abbreviated name: KONSTANTA PLUS, d.o.o.
Legal form: Družba z omejeno odgovornostjo (d.o.o.)
Registered address: Zelena ulica 1, 9000 Murska Sobota, Slovenia (European Union)
Registration number: 6098983000
Tax number: 94578443
VAT ID (pursuant to § 27a German VAT Act): SI94578443
KONSTANTA PLUS, d.o.o. is liable for VAT.
Registered with AJPES – Agency of the Republic of Slovenia for Public Legal Records and Related Services
Managing director: Sandi Novak
Contact: Contact Us
Responsible for content according to § 18 para. 2 MStV: Sandi Novak
Payment Methods
Issuance of an invoice
Upon payment and delivery of the ordered products, we send an invoice to the e-mail address you used when ordering. The price and all costs related to the purchase are itemized on the invoice. The invoice is also sent in physical form together with the package.
Delivery
Delivery time
Delivery time for our products that are shipped to an address abroad (international delivery), the delivery time depends on processing times of our carriers for the destination country. On average international shipments take 5-10 days.
Shipment carrier
Our contractual partners for the international delivery of parcels are currently companies: GLS. We reserve the right to choose another delivery service provider if the order could be fulfilled more efficiently.
Delivery problems?
The package carrier is responsible for delivering your shipment in the perfect condition. In the event that the shipment is physically damaged, destroyed, lost during transport, the contents are missing, or the shipment shows signs of being opened, the buyer must initiate the delivery complaint procedure with the company that made the delivery. You can always Contact Us for help.
Withdrawal from the contract and effects of withdrawal
In the case of contracts concluded at a distance, the consumer has the right to unequivocally notify the company by Contact Us form or through some other communication channel within 14 days that he withdraws from the contract, without having to give a reason for his decision. The consumer fills out the “Form for withdrawing from a distance contract” and submits it to Contact Us form.
The fourteen-day notification period begins the next day from the day of collection of the items.
The buyer must return the goods to the Company no later than 14 days after the notification of withdrawal from the order. The buyer must return the goods by mail to the following address:
KONSTANTA PLUS, d.o.o.
Zelena ulica 1
9000 Murska Sobota
The buyer must return the item to the seller undamaged, in the original, undamaged packaging and in the same quantity, unless the item is destroyed, damaged, lost or its quantity has decreased through no fault of the consumer. In such a case, the buyer asserts a claim.
When returning the goods, the consumer must also send the invoice for the goods and personal data, as well as the transaction account to which he wishes to receive the returned payment. The consumer must return the goods within 14 days from the date of the notification of withdrawal from the contract. The Company undertakes to refund the payment no later than 14 days after receiving the returned goods.
Return cost
The only cost charged to the consumer in connection with the withdrawal from the contract is the cost of returning the items by post (which is calculated according to the price list of the delivery service).
Liability for material errors
The seller undertakes to deliver the goods to the consumer in accordance with the contract and is liable for material errors in his performance.
The actual error is:
- if the product does not have the properties necessary for its normal use,
- if the product does not have the properties required for the specific use for which the buyer is buying it, but which the seller was aware of or should have been aware of,
- if the product does not have the characteristics and features that have been explicitly or tacitly agreed or prescribed,
- if the seller has delivered a product which does not correspond to the sample or model, unless the sample or model has been shown only for notice.
Copyright
All texts, graphics, photos or other multimedia files, icons, audio and video recordings, logos, slogans, trade names and other content on the website https://www.tattoo-care.eu are the exclusive property of the Company. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any Content or otherwise dispose of the Content in a manner contrary to these Terms and Conditions and contrary to law, except with the express written consent of the Company.
The collection, editing and assembly of all content on this website are the exclusive property of the Company. It is prohibited to use or combine content that in any way belittles or discredits the Company and the Tattoo Care brand or in any other way that could cause confusion or violate any applicable laws or regulations.
Prices
All prices on the website are in EUR and include VAT. We reserve the right to change prices, unless otherwise stated (for example promotions and special discounts). Prices are valid at the time of placing the order and do not have a predetermined validity. The prices are valid in the case of payment with the indicated payment methods and in accordance with these Terms and Conditions. All prices on the website are product prices and do not include delivery costs.
Despite our best efforts to provide the most up-to-date and accurate information, it may happen that the price information is incorrect. In this case, or in the event that the price of the product changes during the processing of the order, the Company will allow the customer to withdraw from the purchase, while at the same time offering the customer a solution that will be mutually satisfactory.
The validity periods of the campaign, which may differ from each other, are indicated next to the individual campaign offer.
Limitation of liability
Unless otherwise specified in the Terms and Conditions governing the sale of products, the Company does not give any implicit or explicit guarantees and guarantees that the content on the https://www.tattoo-care.eu website will be free of deviations or errors.
Despite our best efforts to provide the most up-to-date and accurate information, it may happen that some information is incorrect. In this case, or in the event that individual product information changes during the processing of the order, the Company will allow the buyer to withdraw from the purchase, and at the same time will offer the buyer a solution that will be mutually satisfactory. The Company does not assume responsibility for any indirect or direct damage that may result from the use of this website without the user’s consent.
Please note that there may be certain assignments that the Company cannot accept and may cancel. The Company reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Certain events may cause problems with ordering, ensuring adequate quantities, correct pricing and product information, or problems with payment systems, so we may require additional checks before accepting any order.
Protection of personal data and privacy policy
General
The Company undertakes to protect the confidentiality of personal data and the privacy. The Company will use the collected personal data exclusively to provide the services it offers. The Company respects the confidentiality of personal data and the privacy. Users’ personal data is therefore one of the areas to which the Company pays extreme care and attention, as it is aware of the sensitive nature of this area.
The operator of the website will handle all obtained personal data in accordance with national and international regulations, as well as in accordance with the European general Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals in the processing of personal data and on the free flow of such data.
Data protection
The Company uses appropriate technological and organizational means to protect the transfer and storage of personal data, orders, and payments. The purchase agreement (order) is stored electronically on the provider’s server. The merchant will use personal data exclusively for the needs of fulfilling the order and other things directly related to the order, as well as the necessary communication to complete the order.
Use of personal data
The merchant will use the following personal data exclusively for the purposes of business, notification via e-mail and the conclusion of distance contracts:
- country of residence,
- name and surname,
- email address,
- contact phone number,
- company or organization title of legal entity (if the user is a legal entity),
- company tax number of a legal entity (if the user is a legal entity),
- website,
- other data that the user voluntarily enters into form “messages”,
- delivery addresses
Statement on protecting the confidentiality of personal data and privacy of users
In accordance with the regulations governing the protection of personal data, the Company is obliged to protect the personal data of the users of his online store. Under no circumstances will the Company provide personal or other user data to a third party or will not allow a third party to view personal or other data of the user, unless it would be requested from him by state authorities, if such an obligation is stipulated by law, or in good faith that such action is necessary for proceedings before courts or other state authorities and for the protection and realization of the legal interests of the Company.
Implementation of the privacy policy
All persons employed full-time or part-time by the Company who have access to the personal and other data of users are aware of the duty to protect personal and other data and are obliged to comply with these provisions on the protection of the confidentiality of personal data and the privacy of users of the online store. The duty to protect personal and other data applies indefinitely, even after the termination of the relationship with the Company.
Cookies
To enrich and perfect your online experience, https://www.tattoo-care.eu uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. https://www.tattoo-care.eu uses cookies to help https://www.tattoo-care.eu identify and track visitors, their usage of https://www.tattoo-care.eu, and their website access preferences. https://www.tattoo-care.eu visitors who do not wish to have cookies placed on their computers should set their browser to refuse cookies before using https://www.tattoo-care.eu's websites, with the drawback that certain features of https://www.tattoo-care.eu's websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to https://www.tattoo-care.eu's use of cookies.
|
SOURCE |
COOKIE |
TIME |
PURPOSE |
|
Tattoo Care |
.AspNetCore.Antiforgery.* |
Session |
Form Security & Validation |
Rights of users regarding the protection of personal data
Right to access information
In accordance with the law, the Company provides the user of the https://www.tattoo-care.eu website free of charge the right to obtain information about the possible processing of his personal data and the right to access them and a copy upon his written request.
The right to restriction of processing
The Company commits to the buyer, to whom personal data refer, the right to request restriction of processing, when one of the cases applies in accordance with the European General Regulation 2016/679.
The right to object
The Company acknowledges the right to object to the buyer, who is the subject of personal data and, based on reasons related to his special situation, has the right to object at any time to the processing of personal data related to him, based on point (e) or (f) of the article 6(1) of the European General Regulation 2016/679.
Consent and protection of children
The Company does not accept orders from someone whom he knows, or suspects based on relevant indications that the buyer is under 16 years of age, without the express permission of his parents or legal guardians. The Company does not offer free access to products or services that are harmful to children.
If the child is under 16 years of age, such processing is legal only if and to the extent that such consent is given or approved by the parent or guardian, therefore, in the cases referred to in the first paragraph, the Company reserves the right to request additional proof and explanations from the buyer regarding the consent of the legal guardian or additional evidence that the buyer is over 16 years old. If these requirements are not met, the Company reserves the right to cancel the order and not conclude the sales contract.
Without the express permission of parents or guardians, the Company will not accept any personal data concerning children, nor will it release data received from children to third parties, except parents or guardians.
Any communication aimed at children will be age-appropriate and will not take advantage of children’s trustworthiness, lack of experience or sense of loyalty.
Conflict solving
Complaints
The Company complies with applicable consumer protection legislation and makes every effort to fulfill its duty to provide an effective complaint handling system. The Company has an effective complaint handling system in place and has a designated person with whom the user (buyer) can contact . In case of problems, the user (buyer) can submit a complaint via Contact Us form. The appeal process is confidential.
Within five working days, the Company will confirm that he has received the complaint and inform the user (buyer) how long he will process it and keep him informed about the progress of the procedure. The Company will do his best to resolve any disputes amicably. If an amicable solution to the dispute is not reached, the court of actual jurisdiction in the city of Murska Sobota, Slovenia has exclusive local jurisdiction to resolve all disputes between the Company and the user (buyer). The Company and the user (buyer) as participants in electronic business mutually recognize the validity of electronic messages in court.
Legal basis
For these Terms and Conditions and for all disputes between the Company and the user (buyer), the Slovenian material and procedural law applies and is applied, whereby the rules of international private law that refer to the application of any other law are not applied.
The provisions of the Code of Obligations, the Act on Electronic Business on the Market, the Act on the Protection of Personal Data and the Act on Consumer Protection apply mutatis mutandis to all relationships and rights and obligations not regulated by these Terms and Conditions.
Out-of-court settlement of consumer disputes
In accordance with legal norms, the Company does not recognize any provider of out-of-court resolution of consumer disputes as competent to resolve a consumer dispute that the consumer could initiate in accordance with the Act on Out-of-Court Resolution of Consumer Disputes.
A Company who, as a provider of goods and services, facilitates online trade in the territory of the Republic of Slovenia, publishes on his website an electronic link to the platform for the online resolution of consumer disputes (SRPS). The platform is available to consumers at the link below:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=SL
The aforementioned regulation comes from the Act on the Out-of-Court Settlement of Consumer Disputes, Regulation (EU) No. 524/2013 of the European Parliament and of the Council on the online resolution of consumer disputes and the amendment of Regulation (EC) no. 2016/2004 and Directive 2009/22/EC.
Terms and Conditions enter into force on the date of the last change, which was made on 1 September 2025.
Tattoo Care Team
Take care!